Samsung Repair Guarantee FAQs

How long is the Samsung Repair guarantee?

All Samsung Repair repairs are guaranteed for twelve months from the date they are undertaken. The guarantee is 100% no-quibble.

What does the guarantee cover?

It covers the specific fault that Samsung Repair repaired.

How do I claim under the guarantee?

Email your name, address and details of your device to and we'll get things sorted.

Still need help?

If our FAQs didn't answer your question, visit our contact page for more help or to speak with a member of our friendly customer service team.